1. General Information (Location, Dates, & Times)
2. Checklist
3. Audiovisual
4. Badge
5. Booth Accessory Package
6. Booth Cleaning
7. Booth Installation Service
8. Customs Broker
9. Electrical
10. Food Bank
11. Food Sampling
12. Free Admission Passes
13. Goodie Bags
14. Hotel
15. Ice
16. Insurance
17. Liquor Sampling
18. Loading Docks
19. Move-in Instructions
20. Move-out Instructions
21. On-Site Treatments & Personal Services
22. Parking
23. Plumbing
24. Product Replenishment
25. Promotion Packages & Sponsorship
26. Propane Cylinders Or Gas Appliance
27. Refrigeration
28. Rules & Regulations
29. Shipping & Deliveries
30. Show Decorator (Furniture & Display Rental)
31. Signage Installation
32. Telephone / Internet / WIFI
33. Vehicles on Show Floor

Show Location

Metro Toronto Convention Centre
North Building – Hall C
255 Front Street West
Toronto, ON
M5V 2W6
Tel: (416) 585-8000
Email: info@mtccc.com

Show Dates & Times

Saturday, January 14, 2023  | 11:00 am – 5:00 pm
Sunday, January 15, 2023  | 11:00 am – 5:00 pm

Exhibitor Move-in Times

Friday, January 13, 2023 | 9:00 am – 6:00 pm

Exhibitor Move-Out Dates & Times

Sunday, January 15, 2023 | 5:00 pm – 8:00 pm

Produced By

National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON
L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859
Fax: (905) 477-7872

Exhibitor Coordinator

Emily Huang
905 477-2677 or (800) 891-4859 Ext 284
Email: emily@nationalevent.com

Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.

CHECKLIST

PRE-SHOW BOOKING DEADLINE: December 30, 2023

Audio Visual is not supplied to your booth. If you require Audio Visual equipment, please complete the order form below and send it to:

Cross Connect Custom & Event Logistics
info@crossconnectcl.com
416-639-2176

Orders received after the pre-show booking deadline may be subject to additional charges.

AUDIO VISUAL ORDER FORM

FORM SUBMISSION DEADLINE: January 3, 2023

We have implemented a new automatic badge system to simplify the request process. Please follow the link below to complete your badge request form. You will receive a confirmation email upon completion.

Exhibitors are provided with up to a maximum of 6 personalized name badges based on the size of your booth.

10×10 booth – 2 booth staff
10×20 booth – 4 booth staff
300 feet or larger – 6 booth staff

Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.

BADGE ORDERING LINK

BOOKING DEADLINE: OCTOBER 11, 2022

TBD

PRE-SHOW BOOKING DEADLINE: January 3, 2023

Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming please contact;

Email: exhibitor-services@mtccc.com
Phone: (416) 585-8387

Exhibitors may order services at www.mtccc.com/order.

RECYCLING PROGRAM

PRE-SHOW BOOKING DEADLINE: Decmber 21, 2022

Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.

Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.

Should you require assistance setting up or dismantling your booth, please submit the below forms to;

Stronco Show Services
Exhibitor Services
Tel: 800-665-2621
exhibitorservices@stronco.com

To place your order online, view the show schedule or print order forms, go to www.stroncoonline.com

Show Code: 511384661

Cross Connect Customs & Logistics is our designated official customs broker to coordinate customs clearance of goods destined for The Franchise Expo. Please make sure you contact them at least one month prior to the event in order to arrange your custom needs.

If you have any questions please contact:
Pat D’Alessandro
info@crossconnectcl.com
Cell: 416-726-7229

TRANSPORTATION & CUSTOM ORDER FORMS

BOOKING DEADLINE: December 22, 2023

Electrical is not supplied to your booth. Our preferred supplier is:

Show Tech
Tel: 905.283.0550
Toll-Free: 1.855.746.9832
Email: info@showtech.ca

Please access the direct online ordering link below with Google Chrome:

ONLINE ORDERING LINK

Arrangements will be made with a local shelter or Food Bank for any food product remaining after the show closes. Any product left in the refrigeration trucks will be donated to the Food Bank. If you have non-refrigerated product to donate there will be an area on the loading dock where it can be left.

Any food left on the dock after 7pm will be donated to the Food Bank.  

FORMS SUBMISSION DEADLINE: December 13, 2023

If you are planning on sampling food or beverage product(s) in your booth, please note there are two necessary forms to complete. Please send a copy of each completed form to emily@nationalevent.com Food samples are limited to a 2 oz. portion and beverage samples to 4 oz.

1. Please complete the below Sampling Form and send it to the Metro Toronto Convention Centre at catering@mtccc.com

SAMPLING FORM VENUE

2. Toronto Public Health – Requires every exhibitor that wants to sample to completed the online form below. There is no fee involved. Please print a copy of your form before submitting and send to emily@nationalevent.com 

                   a.  Please ensure you are complying with the guidelines listed within the application.  If you do not complete this form,                               and do not comply with the guidelines, you could be closed down if an inspector comes to the show.

                   b.  If you have any questions, please contact the City of Toronto’s Healthy Environments department at 416-392-1356.

FOOD SAFETY GUIDELINES
TEMPORARY FOOD PERMIT APPLICATION
PROPANE & GAS AUTHORIZATION FORM

Raise awareness and let people know you will be at the Franchise Expo! Increase traffic to your booth by sharing free admission passes to the event. There is no limit to the number of FREE Admission Passes you may share to your email database, as well as on social media. Your free passes will be emailed to you one month before the show.

You can also post and share this link to register for FREE ADMISSION to the show: www.torontofranchiseinfo.com/freetickets

BOOKING DEADLINE: January 5, 2023

Rooms and discounted rate will only be held until the specified date. Rooms will then be subject to availability at prevailing rates.

We have obtained a group rate of $189.00 + taxes for single or double occupancy at. The InterContinental Toronto.  Complimentary wireless internet is provided in all guestrooms.

The InterContinental is located at:
225 Front St. West
Toronto, Ontario
M5V 2X3
Tel: (416) 597- 1400

ONLINE BOOKING LINK

To receive this rate, you must mention that you are withThe Franchise Expo when booking.  Rates cannot be changed at check-in/check-out times if you fail to identify your affiliation at the time of booking.

BOOKING DEADLINE: January 5, 2023

Rooms and discounted rate will only be held until the specified date. Rooms will then be subject to availability at prevailing rates.

We have obtained a group rate of $189.00 + taxes for single or double occupancy at. The InterContinental Toronto.  Complimentary wireless internet is provided in all guestrooms.

The InterContinental is located at:
225 Front St. West
Toronto, Ontario
M5V 2X3
Tel: (416) 597- 1400

ONLINE BOOKING LINK

To receive this rate, you must mention that you are withThe Franchise Expo when booking.  Rates cannot be changed at check-in/check-out times if you fail to identify your affiliation at the time of booking.

If you will require ice during the show, please fill in the form below

ICE ORDER FORM

Insurance for booth/show
Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.

Transportation Insurance
Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.

Liability
Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.

If you will be sampling an alcoholic item, please contact:

Melissa Mattucci
905-477-2677 x 234
melissa@nationalevent.com

The Metro Toronto Convention Centre (MTCC) has introduced a loading dock management system for booking a loading dock time powered by Voyage Control.

This complimentary service helps you to reserve a time slot for moving your materials directly in/out of the MTCC loading dock. This seamless loading dock management system not only saves you time, but also helps reduce CO2 emissions in the local area.

The MTCC Loading Dock Management System is available for Move-In and Move-Out and will be open to accept registrations two weeks prior to your move in date, show management will send email with login instructions closer to show.

VEHICLE MARSHALLING – The MTCC has a New Marshalling Yard located 130 Horner Ave, Etobicoke, ON M8Z 4X8

Dollies and a pump truck will be available for your use. If you require a forklift to move material from the dock to your booth, a forklift will be available to you. However, if you have excessive forklift requirements please speak with Dina Latina (dina@nationalevent.com) to discuss your needs. A charge may apply.

LOADING DOCK MAP

Move-in Times:               Friday January 13, 2023         9:00 am – 6:00 pm

• All exhibitors must officially register before setting up. Exhibitors will not be permitted to set up during show hours.
• All exhibits must be set up by 6:00 pm Friday. 
• The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet.  Hand-carried items only may be brought in on Saturday.
• Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.

Move-out Times:               Sunday January 15, 2023         5:00 pm – 8:00 pm

Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited. 

All material must be removed by 8:00 pm

Items left on the show floor after move-out time will be forced off the floor. Show Management reserves the right to reroute shipments that are not picked up or refused by carriers. Should this occur, you will be responsible for any charges incurred.

Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to
prevent pilferage.

ORDER DEADLINE: SEPTEMBER 30, 2022

If you are planning on providing any of the following treatments in your booth at the show, you must contact Toronto Public Health no later than 30 days prior to the show. Please complete the below form and send it to BodySafe@toronto.ca AND estelle@nationalevent.com

Personal Service Settings include:

• Makeup applications
• hairstyling
• barbering
• tattooing
• micropigmentation
• microblading
• ear piercing
• body piercing
• electrolysis
• manicures
• pedicures
• aesthetics (facials or waxing)

Hand Hygiene

1. All personal services workers must practice hand hygiene before service delivery and as required during and after service.
2. Each personal services vendor must have an adequate supply of alcohol-based hand rub (70-90% alcohol content) for their booth.
3. All invasive services (break the skin) require a hand wash station at their booth equipped with soap and paper towel.

Instruments and Surfaces

1. All critical items must arrive at the event pre-packaged and sterile.
2. All items which cannot be cleaned and disinfected must be single use disposable (ex. buffers, filers).
3. All surfaces must be easily cleanable and in good repair.

Toronto Public Health
BodySafe@toronto.ca
Fax: 416-392-0715
P:416-338-7600

PSS BODYSAFE APPLICATION
APPLICATIONS GUIDELINES
HANDWASHING STATION ORDER FORM

DISCOUNTED PARKING PASSES DEADLINE: January 3, 2023

Directions to Metro Toronto Convention Centre:

From the East: Take the 401 West to the Don Valley Parkway South Follow the Gardiner Expressway to Spadina Avenue and go north. Turn right at Front Street.  Turn right at Lower Simcoe Street.

From the West: Take the 401 East to 427 South Follow the Gardiner Expressway and exit at Spadina Avenue and go north. Turn right at Front Street. Turn right at Lower Simcoe Street.

Exhibitor parking passes are available for sale for each event in our easy access, security-patrolled indoor parking garages. To order use link below.

Email: exhibitor-services@mtccc.com
Phone: (416) 585-8387

ONLINE ORDERING 

BOOKING DEADLINE: April 7, 2023 

 If you require plumbing equipment in your booth, please click the link below and login to your account to place your service order online.

 ONLINE ORDERING LINK

 When accessing the link, scroll down and click “National Women’s Show”

 If this is your first-time ordering from Calgary Stampede Event Services, you must Add a New User Account before you can place your first order. If you need assistance with the online ordering system, please contact:

 Calgary Stampede Exhibitor Services

Phone: (403) 261-0377

Email: exhibitorservices@calgarystampede.com

ONLINE ORDERING LINK

The loading dock will be open daily from 8am to noon for product replenishment. Please note that vehicles cannot be left on the loading dock.

There are a number of ways to increase your brand awareness at our shows. Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence. Speak to your sales rep for more information.

PRE-SHOW BOOKING DEADLINE: SEPTEMBER 30, 2022

If you require the Indoor Use of a Propane Cylinder or a Gas Appliance, you must receive permission from the MTCC 30 days prior to the show. Complete the below form and sent it to the MTCC Safety Compliance FireSafetyReply@mtccc.com

PROPANE & GAS AUTHORIZATION FORM

FIRE REGULATIONS (to be completed by all exhibitors)

BOOKING DEADLINE: OCTOBER 12, 2022

A limited amount of refrigerated storage is available. There will be a charge of $90 per skid.
If you require refrigeration, we ask that you plan your move-in for after 12 noon.

Please complete the form below.

If you have any questions, please contact:
Estelle Aliwalas
905-477-2677 or 800-891-4859 Ext. 287
estelle@nationalevent.com

REFRIGERATION FREEZER ORDER FORM

Diagram #1: Sample of the drape provided for your booth
Diagram #2: Sample of display allowance

Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.

Booth Display & Restrictions

• Diagram#1 shows the drapes that are provided as a part of your booth cost.
• Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
• No exhibit may exceed a maximum height of 8 ft.
• Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
• The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
• Any exceptions to this must have pre-approval from Haelee Jones (haelee@nationalevent.com)

Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.

Signage

No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space.

Carpet or Flooring

Carpet or Flooring is mandatory for all exhibits. You can use the show decorator below or you are welcome to bring in your own at your own cost. See Tape Restrictions below.

Tape (Floor, Wall, and Carpet Damage)

This only applies to companies that choose to place carpet or flooring on top of the existing carpet.

This only applies to companies that choose to place carpet or flooring on top of the existing carpet.
It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
Here are the models of two-faced tapes that are authorized by the facility.

• Polyken 105c LPDE
• Scapa 274004
• DC W002A

If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.

If you would like to install your carpet on top of the existing carpet, please contact Haelee Jones (haelee@nationalevent.com)

Restrictions for Booth Installation

Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.

NOTICE TO EXHIBITORS

Demonstrations/Distributions

Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval.

Fire Regulations

All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial/Sate, and City Fire Laws.
National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information re the Fire Code please contact Dina Latina, dina@nationalevent.com, 905-477-2677 or 1-800-891-4859, ext. 224.

FIRE REGULATIONS
EMERGENCY PROCEDURES
FIRE FORM – ALL EXHIBITORS TO FILL OUT
PROPANE & GAS AUTHORIZATION FORM

Animals in the Show

The facility’s policy prohibits the presence of animals unless they are used as a working dog for the blind. Permission must be obtained from the facility for any exception. Please contact Haelee Jones (haelee@nationalevent.com) regarding approval and the necessary forms.

ANIMAL AUTHORIZATION FORM

Helium Balloons

Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. If you are planning on using helium balloons approval must be obtained by the MTCC. Click on link for the Helium Authorization request form

HELIUM AUTHORIZATION REQUEST

Mechanical Conveyances

Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.

Non-Compliance

National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit.

Shipping Direct to Show: Friday January 13, 2023

PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only.  Your materials will be left at the dock until you arrive.  To move your items to your booth space, pump trucks and dollies will be available at no charge.  Should you require assistance or the use of a forklift, please contact Haelee Jones haelee@nationalevent.com  as charges may apply.

Please address shipments to:
Company name Booth number
C/O Toronto Franchise Expo – Toronto 2023
Metro Toronto Convention Center
North Building, Hall C
255 Front Street West
Toronto, ON
M5V 2W6

The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;

Cross Connect Customs & Logistics
Pat D’Alessandro
info@crossconnectcl.com
Cell: 416-726-7229

TRANSPORTATION & CUSTOM ORDER FORMS

Pre-Show Shipping

If you choose the official show carrier as your freight carrier, they will warehouse materials for up to 30 days prior to the Show and deliver them to the show on move-in day.

Please address Advance Warehouse Shipments to:
Exhibitor Name, Booth #
c/o The Franchise Expo – Toronto 2023
YRC Advanced Warehouse
6130 Netherhart Road
Mississauga, ON L5T 1B7

To request a quote, please complete the below order form and email to:

Cross Connect Customs & Logistics
Pat D’Alessandro
info@crossconnectcl.com
Tel: 416-726-7229

TRANSPORTATION & CUSTOM ORDER FORMS

Shipping enquiries must be finalized 14 days prior to show move in date. Be sure your shipment is labeled clearly.

You may choose to use another carrier however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.

PRE-SHOW BOOKING DEADLINE: December 21, 2022

Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from

Stronco Show Services
Exhibitor Services
Tel: 800-665-2621
exhibitorservices@stronco.com

To place your order online:  www.stroncoonline.com

Show Code: 511384661

If you need assistance with our online ordering system, please contact our Exhibitor Services Centre at 800-665-2621.

Show Colours

• Booth Drapes: Black
• Aisle Carpet: Teal
• Booth Carpet: Grey (Included in booth space)

PRE-SHOW BOOKING DEADLINE: OCTOBER 19, 2022

If you require the hanging of banners from the ceiling and/or rigging of equipment in your booth, this service may be ordered through Showtech. Please click the link below to place your order online.

ONLINE ORDERING LINK 

If this is your first time ordering from Showtech, click the “Create Account” link at the top of the page and follow the instructions. Please note: You will not be able to login to your new account until you have verified your email.  

If you have need assistance with the online order system, please contact the Showtech help desk at (855) 746-9832. For all other inquiries, please contact:

SHOWTECH Inc.
Christine
Tel: 905.283.0601
Email: Cwong@showtech.ca

Orders received after the pre-show booking deadline may be subject to additional charges.

RIGGING POLICY

ORDERING DEADLINE: January 3, 2023

If you require a telephone or internet line, or WIFI access in your booth you may order services at https://www.mtccc.com/online-ordering-tool/

Email: technology@mtccc.com
Phone: (416) 585-3596

ONLINE ORDERING LINK 
TELECOMMUNICATIONS RATES

All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.  Please contact Haelee Jones haelee@nationalevent.com

for approval and to arrange arrival time if you want to display a vehicle.

When motorized vehicles are approved for use, a protective sheet of visqueen, tarpaulin or comparable material may be required to eliminate damages from leaks of gas, oil, etc., at the exhibitor’s expense.

Motor vehicles or gasoline-powered equipment on display must be equipped with lock-on type gasoline tank caps and batteries are to be disconnected. Gasoline tanks must not be filled beyond the ¼ mark in order to allow for expansion of product. Vehicles unable to be equipped with lock-on type caps must have caps sealed in a manner acceptable to the Fire Department.

• Running of display vehicles during exhibit is prohibited unless approved by the Fire Department.
• Shows requiring vehicles to run as part of a performance or contest must fill vehicle outdoors from approved safety containers.
• Propane charged cylinders are not permitted on self-propelled vehicles or trailers on display inside buildings.
• If at any time an Inspector deems that equipment is being operated in a manner dangerous to public safety, he shall cancel the privilege of the exhibitor concerned.

Exhibitors are responsible for oil, grease, or any general damage to the carpeted area.

Exhibitors must provide a set of keys, the contact’s name, and phone number of the person responsible to remove the vehicle(s) to Show Management.